Terms of use

1.About these terms

These terms of use govern your access to and use of the Obsidian website, trading terminal, engines, analysis tools and related services (together, the Platform). By creating an account, ticking the acceptance box or using the Platform, you agree to these terms. If you do not agree, do not use the Platform.

We may update these terms from time to time. When we make a material change we will ask you to accept the new version before you continue using the terminal.

2.Eligibility

You must be at least 18 years old, legally able to enter into a binding contract and not prohibited from using trading or financial technology services under the laws that apply to you.

You must give us accurate and complete information, including your identity documents. We may refuse, suspend or close any account at our discretion, including where we cannot verify your identity.

3.Approval and access

Trader accounts are only activated after an administrator approves them. Investor and read-only accounts can view information but cannot make changes. We may change your role or access level at any time.

You are responsible for keeping your password, API tokens and broker credentials secure. You are responsible for all activity carried out through your account.

4.What Obsidian is and is not

Obsidian is a technology platform. It provides software tools that can analyse markets and, if you choose, send orders to a broker account that you own and control.

Obsidian is not a broker, bank, investment firm or financial adviser. We do not hold client money, we do not execute trades on our own account for you, and nothing on the Platform is a personal recommendation or investment advice.

5.Your broker account

Live trading only happens through a broker account that you connect yourself, for example an MT5 account through MetaApi or an IG account. Your relationship with your broker is governed by your agreement with them, not by these terms.

You authorise the Platform to read prices, balances and positions from your linked broker and, when you arm an engine in Live mode, to place and close orders on your behalf according to the engine's rules.

We are not responsible for the acts, omissions, pricing, execution, fees, outages or insolvency of any broker, data provider or connection service.

6.Paper trading and live trading

Every engine can run in paper mode using a simulated balance. Paper results are hypothetical and do not reflect real fills, slippage, spreads, fees or liquidity.

Before any live trading you must accept our Trading Risk Acknowledgement. You choose when to arm or disarm an engine, and you remain fully responsible for every live order placed while an engine is armed on your account.

7.Kill switch and safety controls

The Platform includes safety controls such as a drawdown kill switch, a Kill all button, stale price checks and session windows. These controls are provided to help you manage risk but they are not guaranteed to work in every situation, for example during broker outages, price gaps, connection failures or extreme volatility.

You must monitor your account and your broker positions yourself. Do not rely on the Platform as your only risk control.

8.Fees

The Trader plan costs £1,250 a month unless we agree otherwise in writing. Fees are payable in advance and are not refundable except where the law requires. Partner arrangements are agreed separately.

We may change our fees by giving you at least 30 days notice. Broker costs, spreads, commissions and data fees are your responsibility.

9.Acceptable use

You must not misuse the Platform. This includes trying to reverse engineer, copy or extract our strategies, algorithms or code; sharing your account; using the Platform for unlawful purposes or market abuse; overloading or attacking our systems; or using automated tools to scrape the Platform.

10.Intellectual property

The Platform, including its engines, strategies, methods, software, design and content, belongs to Obsidian or its licensors. We give you a limited, personal, non-transferable licence to use the Platform while your account is active. No other rights are granted.

11.AI analysis

Chart analysis is produced automatically by third-party AI models. It may be wrong, incomplete or out of date. It is for information only and is not investment advice. Do not trade on it without your own independent judgement.

12.Limitation of liability

To the fullest extent permitted by law, Obsidian will not be liable for any trading losses, loss of profit, loss of opportunity, loss of data or any indirect or consequential loss, however caused, arising from your use of the Platform.

Our total liability to you in any 12 month period is limited to the fees you paid us in that period. Nothing in these terms limits liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, or for fraud.

13.Indemnity

You agree to indemnify us against any claims, losses or costs arising from your breach of these terms, your misuse of the Platform or your trading activity.

14.Suspension and termination

You may close your account at any time by contacting us. We may suspend or end your access immediately if you breach these terms, if we are required to by law, or to protect the Platform or other users. On termination your engines are disarmed. Open positions at your broker remain your responsibility.

15.Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that consumers resident elsewhere in the UK may bring proceedings in their local courts.

16.Contact

Questions about these terms can be sent to info@obsidian.online.